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case study

Southern California Health System: from good search rankings to the answer AI gives first

In brief. Southern California Health System needed its 155 condition and service pages to be the answer patients and AI tools trust first, not just a page that ranks. We rebuilt the site around answer-first content and structured data.

22x increase in AI Overview page traffic year over year · 428% increase in clicks · 180 qualified leads from organic search in one quarter for digestive health

The situation

Southern California Health System's website covers 155 distinct conditions and treatments, the kind of depth a health system needs to be found for. Depth alone was not the problem. The site was not structured in a way that let search engines, and increasingly AI tools, confidently extract and repeat a clear answer from any given page.

The entry problem

Get found first, not just found. As AI Overviews and AI search tools began answering health questions directly, ranking well in traditional search was no longer enough. Hoag needed its content to be the version an AI system chooses to summarize and recommend.

What we did

We restructured the site around an answer-first pattern: every page opens with a direct answer to its core question before any narrative, the format search engines and AI tools extract most reliably. That meant more than 5,000 sitewide meta and title changes and a full QA pass across 3,600 pages, alongside rebuilding the 155 condition pages to average 1,300 words of clear, structured, clinically accurate content, each answering one question rather than several.

the numbers

The numbers

AI Overview page traffic increased 22x year over year. Clicks increased 428% and impressions increased 246%. Organic search alone generated 180 qualified leads in a single quarter for digestive health.

Supporting figures: site quality score rose from 61 to 97.5. Organic search reached 41% of total site traffic against a 36% benchmark. 56 keywords rank in the top 3 and 100 in the top 10.

What it grew into

The same discipline behind this work is what mhp.si Health presents at HCIC 2026, and it is the foundation of our Answer Engine Optimization service for every client, in any specialty.